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Efficient Incident Resolution with ServiceNow and Microsoft Outlook 365 Integrations
Transform your incident management with ServiceNow and Microsoft Outlook 365 integration with UiPath. Automate high-priority incident alerts, intelligently assign tasks, and ensure customer notifications—all seamlessly integrated. Experience operational harmony where UiPath orchestrates, ServiceNow resolves, and Outlook 365 communicates. Elevate efficiency, reduce manual intervention, and enhance customer satisfaction. Discover the power of unified solutions for a streamlined, future-ready enterprise.
Integration Connectors
Connectors are used to integrate with third-party services. You can enable or disable connectors as needed.
ServiceNow
A cloud-based service platform for managing enterprise workflows. After connecting, optimize and automate IT, HR, and customer experience workflows.
Explore Studio Web templates
Quickly start in Studio Web as your Web based automation canvas and build and test Cross-platform automations across online apps and services.
| Template | Apps | Used in | ||
|---|---|---|---|---|
 | Upload email attachments to OneDrive or SharePoint Upload Outlook email attachments to OneDrive or SharePoint and move the email to a different folder. |   | 727 automations | |
| Upload Outlook email attachments to Google Drive Upload Outlook email attachments to Google Drive and move the email to a different folder. |  | <100 automations | |
| Notify me on Slack when a new email is received in Outlook Send a Slack message via Slackbot with the sender, subject, and a link to the email when an email is received in Outlook. |  | <100 automations | |
| Notify me on Slack when an Outlook event invitation is received Send a message via Slackbot containing the organizer, the subject and event details when an event invitation is received in Outlook. | | <100 automations | |
| Share on Slack time spent in Outlook meetings last week Calculate the total time spent in meetings last week using my Outlook calendar and share it with me on Slack via Slackbot. | | <100 automations | |
| Table Data Extraction for Sales Opportunities to Excel workbook Take data from rpasamples.com/opportunities, write it to a new Microsoft Office 365 Excel workbook, and send the workbook to your Inbox via Gmail. | | <100 automations |
Start from activities and triggers
Experience a quick start with Studio Web's activities and triggers to expedite your automation time-to-value.
Move Received Email
Upload Attachments to Destination
Move Email
Upload Files
Explore Studio Desktop listings
Tap into Studio's ecosystem for diverse activities, powering use cases from data extraction to IT automation, all within your desktop application.
| Listing | Apps | Downloads | ||
|---|---|---|---|---|
 | Connector for ServiceNow 90 Activities and 5 wizards that allow you to do a very fast implementation for ServiceNow |  | 609 | |
| ServiceNow Add native integration to ServiceNow with UiPath Studio Activities. | | <100 | |
 | Attach File to Service Now Incident This template helps with attaching files to existing Service Now incidents | | <100 | |
 | ServiceNow API Snippets Pack Components to perform different actions on the ServiceNow platform using the REST API endpoints. | | 158 | |
| Create Service Now Incident This template helps with creating a Service Now incident | | <100 | |
 | Sofigate - ServiceNow Connector for UiPath ServiceNow Connector for UiPath bridges the gap in Service Management by uniting UiPath and ServiceNow, world’s best SaaS based Service Management platform and market leader in the ITSM | | 199 |
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