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Let's put AI at Work!  See AI at work at the world's premier automation event.

Best of breed for FORWARD VI

Artificial Intelligence is a game-changing technology that is reshaping industries across the globe.

Artificial Intelligence

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Easily configurable utilities for SAP interaction using BAPI, UiAutomation and SAP Scripting.

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UiPath Process Mining provides out-of-the-box application templates for various processes and source systems, serving as a foundation for creating customized process apps to visualize your data. 

Process Mining

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Supported, enterprise-level automation activities to speed up your Studio implementations and easily solve common challenges businesses encounter.

Studio 'Best of' Activities

 Automate routine tasks, effortlessly share information, boost team productivity, foster global collaboration, 

Chat and Video Conferencing

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Supercharge your Excel workflows by unlocking the power of automation! 

Data Automation in Excel

Enhance your document collaboration and revolutionize your workflows by seamlessly integrating powerful applications.

Intelligent Document Collaboration

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Whether you're a professional, student, or busy individual, this collection offers a range of automations to simplify your everyday tasks.

User-Friendly Automation Toolbox

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Path use case accelerators are automation frameworks which are custom-built for specific use cases. 

Solution Accelerators

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The Efficient Operations Management collection offers a carefully curated selection of automations tailored to boost efficiency, minimize manual effort, and guarantee seamless management of essential 

Efficient Operations Management

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Simplify and optimize the flow of structured data within your organization with the help of activities like data transformation, validation, comparisons.

Structured Data Streamlining

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Simplify your email-related tasks with these automations designed to enhance your productivity and efficiency. 

Email Management

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Simplify process automation for industry leading enterprise software with officially supported integrations from UiPath.

UiPath Integration Activities

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Our hand-picked partner network offers a wide range of professional services to enhance your automation journey with UiPath.

Professional Services

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UiPath’s vision for the “Automation First” era has led to the addition in its market-leading Enterprise RPA Platform of dedicated official out-of-the-box IT Automation capabilities that empower all co

IT Automations

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Drive faster automation impact with the ready-to-go automations. This bundle features a collection of UiPath attended automations designed to help your employees with their day-to-day tasks. Enable em

UiPath Assistant Ready-to-Go Automations

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Unlock a world of enhanced capabilities, empowering you to seamlessly interact with PDF forms, extract specific pages, ensure the integrity of your PDF files, compare documents for differences, and ex

PDF Automation

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From building intelligent bots to automating document processing and performing advanced text analysis, to incorporating natural language processing and generation, revolutionize your automation journ

Popular Demand

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Explore the remarkable capabilities of Microsoft Office 365, and empower your team with the comprehensive suite of Office applications, fostering effortless collaboration, seamless document sharing, a

360° Cloud Collaboration

UiPath Process Mining provides out-of-the-box application templates for various processes and source systems, serving as a foundation for creating customized process apps to visualize your data.

UiPath Process Mining

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accelerator collection 3

accelerator collection 5

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The Integration Service activities are designed to use the Connectors provided by Integration Service to create connections with third-party applications and enable automating them easily, allowing faster integration into SaaS platforms.
We support a wide range third-party applications and the list keeps growing. This guide contains all of the activities created by UiPath for use with the Integration Service.

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These custom Audit Logging activities have been developed with the view of being event listeners for every process that’s developed. This will help in making sure that the audit logs developed can be used for Auditing and compliance.

Also, the logs, because of being in XML and JSON formats can be further uploaded or used by BI tools for analysis.

It will create a log file in 2 formats – XML or JSON which is decided by the User in the dropdown provided for each activity.

There are 2 activities in the Package:

**Append Audit Log Activity:**

*   This will append the Audit Log Message in an existing Audit Log File.
*   If the Audit Log file is not present, it will create a new one.

Input Parameters:

*   AuditLogType (select) – XML / JSON
*   FilePath (freetext) – Path at which the Audit Log will be stored.
*   Message Description (freetext) – Description of the Audit Log
*   Message Type (freetext) – Info / Warning / Error

**End Audit Log Activity:**

*   Only to be used if Log Type used for the project is in XML Format.
*   This audit log activity will close the Audit log XML.

Input Parameters:

*   FilePath (freetext) – Path at which the Audit Log will be stored.

Creating a Custom Audit Log in XML/JSON format and store it at a user specified location

Despite emergence of self service channels, a large proportion of the clients (institutional and retail) continue to use Emails as a primary channel for communication with the bank. Most of these communications are related to clarify issues/ queries on their account, account servicing requests or complaints, issues with payments. 

The bank’s Customer Servicing and Fulfillment support teams processes the email/ free text based request, create a service request record in system and addresses the actual request in respective banking system, resolve the request, reply back to client over Email and closes the request in system. All this takes huge time of the bank’s operations team to resolve individual service request end-to-end and also causes great dissatisfaction to end client due to long service cycle led by multiple manual interventions. Also, such requests are very recurring and require huge task force. A typical large bank has 100s of operations team members for classifying, raising tickets and routing the tasks to appropriate teams in bank for each of the product and service line.

UiPath's Customer Service Request Classification Accelerator extracts narratives from customer emails and auto classifies each of the customer email into 3 categories - Banking Product, Sub Product and Issue Type using Evolution AI based NLP models. Finally, the accelerator auto creates a new case for each email in Salesforce Case Management Application.

**Features:**

*   Pre trained classification models based on real world customer emails
*   Pre configured integration with Salesforce Case Management
*   Option to reconfigure with bank's existing servicing platforms

**NLP/NLC Models powered by** [**EvolutionAI**](https://evolution.ai)

**Developed by:**  , 

Streamline your Customer Service function through AI powered auto classification and routing of customer requests